MOBILE OVERWATCH
A SMEAC VETERAN HUB SERVICE
SMEAC will achieve broader regional coverage through mobile teams that either live locally in the remote regions for which they have overwatch OR will deploy from Camp XRay in SMEAC Wellbeing branded Rovers / Vans.
The Mobile Overwatch concept is another innovation, where capable, experienced, mobile SMEAC teams deploy to remote areas monthly to facilitate seamless access to services. These teams will be made up of veterans who are trained to conduct Discovery and Triage meetings, as well as conduct social connection activities and work with the community to improve veteran support.
There is little doubt that isolation and social disconnection is one of the leading causes of depression, which is why SMEAC places significant importance on leading, managing and delivering a mobile overwatch program to regional and remote areas.
These teams will be comprised of veterans, employed by SMEAC, who are suitably trained and experienced to lead, run and manage the following activities;
Social Connection
Convene regular events including breakfasts, morning teas, BBQ lunch’s and dinner events.
Triage
Mobile teams will be capable of conducting the initial Fact Find and Discovery meeting with basic ‘non-medical’ triage. These meetings with veterans to uncover veteran and family needs. Medical triage will then be conducted by a suitably experienced GP
Education
Provide education regarding the array of services on offer, location of those services, partnered service providers, panel of preferred suppliers and service options and choices.
The Family Unit
Mobile teams will have the capability, training and equipment to run parent and children FUN activities each quarter including;
- Intelligence Gathering – Mobile teams will seek to gain valuable ‘regional front line’ feedback from veterans in regional/remote areas regarding specific issues affecting veterans and their families living in regional/remote areas, what local businesses, organisations and ESO’s are most supportive of local veteran community etc
Hearts and Minds / Deliberate Local Engagement
Winning the hearts and minds of the local community in order to rase awareness of veteran issues and garner support for veterans in remote areas.
Where to next?
SERVICES
Located in Bowen Hills, Brisbane. The Hub is a place where veterans and their families can come to get help and support to access the services they need.
WELLBEING COACH
The role of the Wellbeing Coach is to educate, guide and empower the veteran to take ownership of the DVA process.
Mobile Overwatch
SMEAC will achieve broader regional coverage through mobile teams that either live locally in the remote regions for which they have overwatch.
Rapid Response
Deploying teams of vets to help veterans in need and families in crisis.